Privacy and Cookies Policy

Privacy Overview

Effective: 1st Apr 2022

Howton Electrical Services Ltd trading as HES Engineering, subsequently described as HES, is committed to protecting and respecting your privacy.  This policy details the data protection and privacy practices for the following websites:

HES-Engineering.co.uk
HES-Warehouse.co.uk

Specifically:

• What personally identifiable information is collected
• Which organisation is collecting this information
• How this information is used
• Our policy on sharing this information
• How we protect your information
• How you can correct any inaccuracies in this information

Plain English Summary

We take your privacy very seriously.

Children (under 18s) are not eligible to use our services and should not submit any personal information to the above HES websites.

HES does not actively track you as an individual.

Should you send us an email via the contact form below, your name, email address and message will be emailed to us (as you would expect). This information is kept private. We will store this information within our own email system so that we are able to respond to you.

The website does use some cookies when you browse this website. These are used to ensure proper running of this website, and also to help us improve your experience when browsing.

NONE OF THE INFORMATION WE GATHER VIA COOKIES IDENTIFIES YOU AS AN INDIVIDUAL – IT IS ALL ENTIRELY ANONYMOUS.

To find out how to delete cookies, please read our guide “How to delete cookies”.

Which organisation is collecting this information

The HES Websites are operated by Howton Electrical Services Ltd a private limited company (Company Nos. 08151475)

How this information is used

If you have chosen to share it with us, we use your email address to contact you in reply to your message, or to send you our newsletter. If you have entered your email address it is not displayed on the website or shared with any third party.

Our disclosure of this information

We do not share your personal information or email address with third parties.

Email Opt out

Just like you, we hate spam. We do not send you spam emails.

You may opt-out of our emails at any time. An ‘unsubscribe’ link is included in all our email newsletters.

Protection of your information

HES uses best endeavour to safeguard the confidentiality of your personally identifiable information, but we do not use encryption (such as SSL) or firewalls to further protect the information as it travels across the Internet. We do not believe that the personal information we collect warrants this level of security. It is important to be aware that there is no such thing as “perfect internet security”.

Project information will be protected depending upon the security class of the information, including encryption and private secure servers.  Please see relevant contract information regarding project specific security requirements.

Changes to the Privacy Policy

From time to time we may update this Privacy Policy in line with website changes that may affect the personal information we gather about you. It is assumed that you accept such changes if you continue to use the site and services. If you do not accept such changes then you should stop using our websites and services and contact us (details above) if you would like any information removed.